Iberostar Quetzal Resort – Riviera Maya - Iberostar Quetzal All Inclusive Resort
Iberostar Quetzal Resort
Riviera Maya All Inclusive
Playa Del Carmen, Mexico
1 (888) 774 0040 or (305) 774 0040
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Iberostar Quetzal

Iberostar Quetzal Hotel - All Inclusive - Playa del Carmen, Mexico

The 5-Star All Inclusive Iberostar Quetzal Hotel is located right on the beach and is a tribute to the Mayan culture. Iberostar Quetzal combines traditional culture with luxury, creating an ideal place for a family vacation. Iberostar Quetzal protects a section of tropical rainforest, earning the prestige Earth Check certification. Iberostar Quetzal is situated on one of the Riviera Maya’s best beaches and very close to its main cultural and entertainment attractions. All so you can enjoy the sea a stone’s throw away as well as the 4 pools without missing out on discovering the thousand-year-old Maya civilization. Discover the Iberostar Aliveness, so you can get in touch with yourself and nature. Iberostar Quetzal invites you to listen to your body, spoil it with relaxing treatments or with a Spa session to meet its needs with movement and to enjoy with healthy culinary options, both local and international. If you are traveling with kids Star Camp offers them a world of fun, including Aqua Fun!


Since one of the most important things during a vacation are the hotel rooms, the Iberostar Quetzal hotel offers a total of 350 rooms with all the necessary amenities and with a home-like atmosphere where you can enjoy the tranquility and charm of the hotel. The rooms are divided into three categories: 324 standard rooms, 24 junior suites and 2 presidential suites.



Experience Iberostar Quetzal

  • Aliveness At Iberostar hotels, Aliveness offers you the unique opportunity to reconnect your body and spirit and for you to get in touch with nature, with which we all have an instinctive relationship. We invite you to listen to your body, to indulge it with a relaxing treatment or Spa session, to engage it with movement, and nourish it with healthy food options. We hope that the well-being you naturally experience while you’re with us is so inspiring that it becomes a true lifestyle you take with you wherever you go.
  • Entertainment.  Aquatic sports, diving, four outdoor pools and direct beach access are just some of the choices offered by this tropical paradise, where you can relax and soak up the sunshine. You have all-day activities led by the Star Friends entertainment team if you feel like joining a group session. Come nightfall, enjoy a magic show, live music or comedy for all ages.  
  • Star Camp. The Star Camp activity program will pack your kids full of happy memories. Monkey takes 4 to 7 year olds into the jungle to foster their connection with the natural world, Dolphin lets 8 to 12 year olds explore their creative sides in a marine setting, while Eagle is a great opportunity for teens aged 13 to 17 to live new experiences with all kinds of exciting games, activities and adventures. The hotel is also home to Aqua Fun, an area where kids can enjoy the water slides, the pool, the playground and a kids’ menu at hotel restaurants. Parents can also enjoy the hotel’s babysitting service if they wish.
  • Dive Center. Make the most of your vacation by taking a course at the hotel’s diving center, run by Dressel Divers, or go on a deep-sea adventure along the coast of Playa del Carmen, into the nearby jungle, or on the island of Cozumel. You can dive in the caves of the Yucatan jungle, swim alongside sharks, and, at certain times of the year, observe the sea turtles and shipwrecks.
  • Sports Facilities. Enjoy a game of tennis, try some water sports or get in shape in the fitness room (must be at least 16 years of age)… at Iberostar Quetzal, where you can keep up with your workout routine, participate in group fitness activities or take classes. The hotel is equipped with all the facilities and equipment you’ll need. If you’re looking to try water sports, equipment is available to rent on the beach and there’s also an 18-hole golf course nearby.

Iberostar Quetzal offers:

  • Free Wi-Fi
  • All inclusive
  • 11am-11pm Room Service
  • A la Carte Dining
  • Star Camp (Ages 4-12)
  • Exclusive Star Prestige Area ($)
  • Outdoor Fresh Water Pool
  • Pool
  • Beachfront Massage (with charge $)
  • Tennis
  • PADI Certified Scuba Center (with charge $)
  • Professional shows
  • On-site MedicalService (Charge)
  • Babysitting Services (Charge)
  • Water sports
  • Spa Sensations (Charge)
  • Meeting Rooms (Charge)
  • Iberostar App
  • Specialty Restaurants
  • Parking
  • Sand beach
  • Sea front hotel

SPA Sensations at Iberostar Quetzal

Imagine getting a massage beneath a gorgeous palm roof in the middle of the jungle. Surrounded by birdsong, waterfalls, and palm trees, it’s pretty easy to become one with nature at our SPA Sensations. Enjoy the detox massage you’ve been longing for or opt for a more holistic experience to restore inner balance and stimulate the body’s natural self-healing processes. Discover what it means to get away from it all and pamper yourself with the care you deserve. You can also relax in our hydrotherapy circuit, featuring jet pools, sensation shower, sauna and steam room.